Terms of Service

The BuildMind iOS application is provided free of charge. The current version of the App does not contain, and is not required to contain, any of the following:

• Payment card entry fields
• Subscription purchase, upgrade, or pricing displays
• Buttons or links directing you to purchase anything

You do not need to enter any payment information to download, install, or use the App.

Paid subscription plans are offered separately through the Web Platform at buildmind360.ai. Subscriptions, billing, cancellation, and refunds are governed by Section 8 (Subscriptions, Fees and Payment). Subscriptions are processed by our third-party payment processor and are not sold or processed through the App.

To use the Services, you must create an account by providing accurate and complete information including your name, email address, and a secure password. You agree to maintain and promptly update your account information to keep it accurate and current.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password for your BuildMind account
• Not share your account credentials with any third party
• Notify us immediately at info@buildmind360.ai if you suspect unauthorized access to your account
• Log out of your account after each session, particularly on shared devices

BuildMind is not liable for any loss or damage arising from your failure to maintain account security.

BuildMind allows users to create and manage construction projects. When you create a project, you become the Project Administrator ("Admin") for that project. As Admin, you have the authority to:

• Invite other users to join your project as team members
• Configure roles and access permissions for project members
• Manage all project data, including data contributed by project members

The ability to create a project requires an active paid subscription held by you (see Section 8). Invited collaborators and members of another user's workspace may participate in projects they are invited to, but cannot create their own projects.

By joining a project created by another user, you acknowledge that:

• The Project Administrator manages the project and its associated data
• Data you contribute to a shared project (invoices, photos, documents, budget entries) becomes part of the shared project record
• The Project Administrator and other authorized project members will have continued access to project data you contributed, even after you leave the project or delete your account
• This is similar to how work product created during a professional engagement remains with the project

The Project Administrator holds sole responsibility for correctly configuring and maintaining all role-based access permissions within their projects.

You may delete your BuildMind account at any time through:

• In-app: Settings > Account Management > Delete Account
• Email: info@buildmind360.ai (provide account email and identity verification)

Before deletion: If you own projects, or are the sole administrator of any project, you must first transfer administration of, or archive, those projects. This protects the continuity of work for other members of those projects.

Account deletion is permanent and irreversible, and is separate from cancelling a subscription (see Section 8.4). Upon account deletion, BuildMind will:

Permanently delete:

• Your login credentials and password
• Your personal profile information (name, email, contact details)
• Your notification preferences and app settings
• Your personal account data

Retain as project records:

• Data you contributed to shared projects (submitted invoices and receipts, cost entries, budget entries, documents, and audit history) remains part of the project record and is managed by the Project Administrator. This data is retained because (1) it constitutes shared project and audit records, not personal data; (2) other project members may depend on this data for ongoing work and for a complete, accurate project history; and (3) the Project Administrator requires this data for project management purposes.
• Your name associated with project contributions may be anonymized (replaced with "Former Member") after account deletion.

You acknowledge that: By contributing data to a shared project, you grant the Project Administrator and other authorized project members continued access to that data even after your account is deleted.

You may use the Services solely for your legitimate professional construction management activities, in accordance with these Terms and all applicable laws.

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable law or regulation
• Upload or transmit any content that is fraudulent, misleading, defamatory, obscene, or violates any third party's rights
• Attempt to gain unauthorized access to any part of the Services, other users' accounts, or BuildMind's systems
• Use the Services to store or process sensitive personal health information, payment card data, or government-issued identification numbers
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Services
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from BuildMind
• Use automated means (bots, scrapers, crawlers) to access or interact with the Services
• Transmit malicious code, viruses, or any content designed to interrupt, destroy, or limit the functionality of the Services
• Circumvent, disable, or interfere with security features of the Services
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

The Services are designed for professional use in the construction and real estate development industries. Use of the Services for personal, non-commercial purposes, or in industries outside the scope of construction and property development, is not permitted without prior written authorization from BuildMind.

Data contributed to a project is managed by the Project Administrator. The Project Administrator retains management authority over all project data, including data contributed by project members. BuildMind does not claim ownership of any user-contributed data.

By submitting data to the Services, you grant BuildMind a worldwide, royalty-free license to host, store, and use your content solely to provide and improve the Services. Specifically, you agree that BuildMind may use de-identified, aggregated, and anonymized data derived from your content to train and enhance our artificial intelligence models and analytics engines. BuildMind will not use your personally identifiable information or sensitive financial data for model training without your explicit consent.

This use applies only to data that cannot be attributed to you or your projects.

You are solely responsible for the accuracy, quality, and legality of the content you upload. You acknowledge that AI-generated suggestions are provided for informational purposes only and you are responsible for verifying all categorizations and data before final approval.

The App is free and contains no in-app payment mechanisms (Section 1.1). Paid subscription plans are offered separately through the Web Platform at buildmind360.ai and are governed by this Section 8.

Paid plans are tiered according to the number of concurrently active projects permitted. The plan name, the number of active projects included, and the applicable price are presented to you at checkout before you subscribe. Unless otherwise stated, all fees are quoted and charged in Canadian Dollars (CAD).

You may choose a monthly or annual billing period. Your subscription automatically renews at the end of each billing period at the then-current price for your plan, until you cancel. By subscribing, you authorize BuildMind, through its payment processor, to charge the applicable fees to your selected payment method on each renewal date.

From time to time we may offer promotional pricing (for example, a reduced first billing period). Where a promotion applies, the promotional price and the price that applies afterward are disclosed to you at checkout. Promotional offers are one-time, may be limited or withdrawn, and cannot be combined unless expressly stated.

You may cancel your subscription at any time from your account settings on the Web Platform.

• Monthly plans: Cancellation takes effect at the end of your current billing period. Your plan remains active until then, and your access continues through the end of the period you have paid for. Monthly fees already paid are non-refundable.
• What happens after your plan ends: When a subscription ends, the projects you created — and your team's access to those projects — become locked: retained but no longer readable until you resubscribe. We do not delete your data when you cancel. Resubscribing restores access. (Cancellation is different from account deletion under Section 3.4, which permanently removes your personal data.)

If you purchase an annual plan, you may request a refund within 14 days of the initial purchase. This 14-day cooling-off refund is not available once you have made substantial use of the paid Services. "Substantial use" means you have both (a) created at least one (1) project and (b) uploaded five (5) or more receipts or invoices through our AI extraction engine. After the 14-day period, or once substantial use has occurred (whichever is earlier), annual fees are non-refundable. Annual plans otherwise auto-renew and may be cancelled as described in Section 8.4, with cancellation taking effect at the end of the current annual period.

• Upgrades take effect immediately. You will be charged a prorated amount for the difference in plan price for the remainder of your current billing period.
• Downgrades take effect at the start of your next billing period (for monthly plans) or upon renewal (for annual plans). You retain your current plan's capacity for the remainder of the period you have paid for, and downgrades are not refunded for the current period. If, after a downgrade, your number of active projects exceeds your new plan's limit, access to the excess projects may be limited (read-only or locked) after a short grace period.

If we change the price of your plan, we will provide at least 30 days' advance notice by email to your registered account address before the change takes effect. You may cancel before the new price applies. Continued use after the effective date constitutes acceptance of the new price.

Quoted fees do not include GST/HST or other applicable taxes, which will be added where required. You are responsible for all taxes associated with your subscription, other than taxes on BuildMind's net income.

BuildMind helps you keep receipts and cost records captured and audit-ready. BuildMind does not provide tax or accounting advice and does not guarantee any tax outcome; those matters are between you and your accountant.

Payments are processed by our third-party payment processor. BuildMind does not collect or store your full payment card number; that information is handled directly by the payment processor under applicable PCI DSS standards. See our Privacy Policy for the billing information BuildMind receives and retains.

If you believe you have been charged in error, please contact us at info@buildmind360.ai before initiating a chargeback. We may suspend or terminate access to the Services in connection with a chargeback or payment dispute pending resolution.

BuildMind may offer a referral program through which existing subscribers can earn account credit by referring new customers. The following terms govern the referral program. We may present additional program details to you at checkout, within your account, or by email.

• Earning credit. When a new customer subscribes to a paid plan using your referral code, both you and the referred customer earn account credit. The amount is determined by the referred customer's billing period: CA$25 each if they subscribe on a monthly plan, or CA$50 each if they subscribe on an annual plan.
• When credit is issued. Referral credit is not issued immediately. It is applied after the referred customer completes their second billing period while still subscribed, which confirms a genuine, retained referral.
• Nature of credit. Referral credit is account credit applied toward a future invoice. It has no cash value, cannot be withdrawn or transferred, and is not redeemable for cash. If the referred subscription is cancelled or refunded within the applicable clawback period, the related credit is reversed for both the referrer and the referred customer.
• Annual limit. The total referral credit a user can earn in a calendar year is capped at CA$250, counted across all referrals and regardless of whether the credit is earned as a referrer or as a referred customer. Credit is not issued beyond this cap.
• Combinability. Referral credit cannot be combined with a first billing period promotion or a sales discount code; where more than one offer would otherwise apply, the earliest attributed offer governs. Referral credit may be applied to a subscription billed on an annual plan.
• Eligibility and anti-abuse. Enterprise/Custom plans do not participate in the referral program. Self-referral is not permitted, and each new subscriber generates a reward only once. We use anti-abuse measures, which may include detecting duplicate or high-risk sign-ups by shared payment method, device, IP address, or email domain, and reviewing high-volume activity. BuildMind reserves the right to withhold or reverse credit, or to suspend a referral code, where it detects misuse or non-compliance with these Terms.
• Changes to the program. BuildMind may modify, suspend, or discontinue the referral program at any time. Changes do not affect referral credit that has already been validly issued to your account.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BUILDMIND DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, BuildMind does not warrant that:

• The Services will be available without interruption, error-free, or free of viruses or other harmful components
• The results obtained from use of the Services (including AI-extracted data) will be accurate, reliable, or meet your requirements
• Any errors or defects in the Services will be corrected within a specific timeframe

BuildMind's AI features, including invoice OCR and data extraction, are provided as productivity tools and are not a substitute for professional accounting, legal, or financial advice. You are solely responsible for verifying AI-generated outputs before relying on them for business decisions.

These Terms are effective from the date you first access or use the Services and continue until terminated in accordance with this section.

You may cancel a subscription at any time as described in Section 8.4. You may terminate your account at any time by contacting us at info@buildmind360.ai, through account settings in the Services, or by requesting account deletion as specified in Section 3.4. Cancelling a subscription locks access to your projects (Section 8.4) but does not delete your data; deleting your account permanently removes your personal data (Section 3.4).

BuildMind may suspend or terminate your access to the Services at any time, with or without notice, if:

• You violate these Terms
• We reasonably believe your use of the Services poses a risk to other users, BuildMind, or third parties
• Your payment fails or is disputed (see Section 8.10)
• We are required to do so by law or governmental authority
• We decide to discontinue the Services (with reasonable advance notice)

Upon termination, your right to access and use the Services immediately ceases. BuildMind will provide a 60-day data export window following termination during which you may request an export of your personal data. After this period, BuildMind will delete or anonymize your personal data in accordance with our Privacy Policy and applicable legal retention requirements.

Project data you contributed to shared projects is handled in accordance with Section 3.4 (retained as project records managed by the Project Administrator).

Sections 6 (Your Content and Data), 7 (Intellectual Property), 8 (in respect of fees accrued), 10 (Warranty Disclaimer), 11 (Limitation of Liability), 12 (Indemnification), 14 (Governing Law), and all other provisions that by their nature should survive, shall survive termination.

These Terms, together with the Privacy Policy, constitute the entire agreement between you and BuildMind regarding the Services and supersede all prior agreements, representations, and understandings.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

BuildMind's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

You may not assign or transfer your rights or obligations under these Terms without BuildMind's prior written consent. BuildMind may assign these Terms or any of its rights hereunder without restriction, including in connection with a merger, acquisition, or sale of assets.

These Terms are written in English. The parties have requested that this Agreement and all notices be in the English language. Les parties ont demande que la presente entente et tous les avis soient rediges en langue anglaise.

BuildMind shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, power failures, internet outages, pandemics, governmental actions, or third-party service provider failures.

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, franchise, or employment relationship between you and BuildMind.